My all time favourite TV series is M*A*S*H, a comedy/drama centred around the doctors and nurses of the 4077th M*A*S*H unit during the Korean War. The series was so popular that it outlasted the duration of the 3 year war, spanning 11 seasons and 251 episodes.
The strong characterisation and story lines presented thought provoking themes that provide an ideal platform for lessons on life and leadership. Whether you are a fan of the show or not, I'm sure you will connect with my leadership insights from M*A*S*H.
LEADING FROM THE TRENCHES features bite-sized, candid insights that speak into the gritty space of leadership through the eyes of a fellow leader seeking to "lead with all diligence" (Romans 12:8).
Thursday, August 23, 2012
We Win Some, We Lose Some
Episode
6: Yankee Doodle Doctor
Hawkeye: Three
hours ago this man was in a battle. Two hours ago
we operated on him. He’s got a 50-50
chance. We win some, we lose some. That’s what it’s all about. No promises.
No guaranteed survival. No saints
in surgical garb. Our willingness, our
experience, our technique are not enough.
Guns and bombs and anti-personnel mines have more power to take life
than we have to preserve it. Not a very
happy ending for a movie. But then no
war is a movie.
The 4077 is chosen for the filming of a documentary
focusing on the surgical skills of the doctors in the war effort. Outraged by the propaganda, Hawkeye and
Trapper create their own version of the film revealing the truth about the war.
Leadership on the front lines of life recognises that no matter how
hard you try or how experienced you might be, people don’t always follow your
lead. This has been a hard reality for
me to face when I’ve invested enormous time, energy and resources into
developing leaders to have some make unwise choices that damages the relationship or derails them from their position. I
have come to realise that my “willingness, experience and technique” is
sometimes not enough. While I can’t
control other people’s choices, I can choose not to allow their decision not to
follow discourage me from my responsibility to lead. Leaders are responsible to faithfully “lead
with all diligence” (Romans 12:8), despite the outcomes we cannot control.
Wednesday, August 22, 2012
Righteous Anger
Episode 5: The Moose
Colonel
Blake: Of course it’s illegal
and immoral. I mean, I
can order Baker
to release her and he can pick her up again five
minutes after he leaves.
Hawkeye: I never thought you’d
chicken out like this Henry.
Colonel
Blake: Oh come on!
Hawkeye: If you haven’t got any more
guts than that, I’m
not going to work here. I’ll quit this outfit. I’ll quit the war.
Colonel
Blake: Really? Well, who’s gonna break the news to Truman
and MacArthur.
Hawkeye and Trapper
become outraged when a visiting G.I. arrives at camp with a Korean girl as a
servant, a “Moose”. Unsatisfied that
Colonel Blake was unable to do anything about it Hawkeye takes matters into his
own hands to correct this injustice.
It was once said, "All that is necessary for evil
to triumph is for good men to do nothing.” Leaders are often confronted by evil and
injustice in their circles of influence.
I recall in previous employment being enraged by an unjust situation
that evoked little concern or reaction by the management. Unable to ignore the injustice I
instinctively went to the aid of the person concerned, despite the indifference
of those around me. There comes a point
for every leader when you can no longer ignore the brokenness of this world and
a decision must be made whether you are going to be a part of the solution or
the problem. Righteous anger is the fuel
that ignites a passion within us to stand up and make a difference!
Tuesday, August 21, 2012
Sorry Seems to be the Hardest Word
Episode
4: Chief Surgeon Who?
Colonel
Blake: Well
sir, what do you think of my Chief Surgeon now?
General
Barker: You know I’m not very
good at apologies Pierce,
but forgive a rusty old doctor will you.
Hawkeye: I think you’re very good at
apologies General.
Hawkeye is promoted to Chief Surgeon,
evoking a jealous reaction by Frank Burns, as he is the senior officer. Frank and Margaret complain to the General
and set-up Hawkeye to prove to the General that he is unfit for the role. When the General observes Hawkeye in action
he is vindicated and receives a humble apology from the General.
During high school I was given a lesson
in giving a public apology to my teacher when I was out of line that has stayed
with me ever since. I have learned to be
quick to acknowledge my mistakes and apologise when I mess up. As a leader, this has been an attribute that
has served me well, which I credit to good role models and the Holy Spirit who
prompts my conscience. Leaders need to
be cautious not become so arrogant that they cannot admit their mistakes. A moment of humility will build a lifetime of
credibility when a leader is self-aware and vulnerable enough to say “I’m
sorry.” Far from being a sign of weakness,
the willingness to apologise is seen as a sign of strength of character by
those we lead.
Monday, August 20, 2012
The Battle is Not Mine
Episode
3: Requiem for a Lightweight
Hawkeye: What does mean mean, mean means nothing. It’s skill that counts. Big and mean has nothing to do with fighting ability.
Trapper gets conned into competing in an inter-camp boxing match as a favour to Henry Blake, to win back a nurse who is being transferred out. When the boxer from the opposing camp arrives the 4077 doctors are intimidated by his size and reputation.
As leaders we are
often confronted by various forms of opposition that can seem overwhelming and
intimidating at first appearances. One
doesn’t have to stand in a boxing ring to feel like you are going a couple of
rounds with a sparring partner. The kinds
of fights confronting leaders are usually in the form of criticism, conflicting
agendas, personality clashes, or unrealistic expectations. These battles that seem so overwhelming at
first can be right sized when given a bit of perspective: “The battle is the Lord’s” (1 Sam 17:47), “Not
by might, nor by power, but by my Spirit” (Zech 4:6), “For our struggle is not
against flesh and blood” (Eph 6:12). As
a Christian leader I have the knowledge that the battle is not mine and that
God’s wisdom and strength empowers me to overcome!
Dealing With Crisis
Episode
2: To Market, To Market
Hawkeye: Don’t confuse me I can only handle one
catastrophe at a time
Trying to meet a deadline for secretly
delivering Colonel Blake’s antique desk to the black market, in exchange for
essential medicine, Hawkeye and Trapper become locked in the Colonel’s
office. Hawkeye is faced with multiple
crisis of getting out of the office, delaying the chopper and the risk of getting
caught!
Crisis has the ability to bring out the
best and worst in leaders. It is
relatively easy to lead in the calm when everything makes sense, but in the midst
of a crisis when confusion reigns, that is when the true value of leadership is
revealed. A leader needs to be able to
maintain clarity of thought to effectively navigate an individual or organization
through crisis. To have clarity of
thought during crisis depends upon having a clear understanding of your vision
and values before the crisis occurs. Vision and values provide the foundation upon which a leader can
confidently make the right decisions and give appropriate direction, especially
when faced with opposition. Having a
clear reference point during periods of crisis in my ministry has empowered me
to stay the course and not allow conflicting agendas derail the mission of the
church I am leading.
Protocol or Purpose
Episode
1: The Pilot
General
Hammond: You and Pierce are
both under arrest
Hawkeye: What’s the charge General?
General
Hammond: Breaking orders by having this
party
Colonel
Blake: And handing out
unauthorised passes
Hawkeye and Trapper disobey orders by
having a party in Colonel Blake’s absence to raise money for the education of a
local Korean boy. When they are reported
to the General, they manage to avoid being court-martialed by impressing the
General with their surgical skills.
In leadership there is a fine line
between doing what is required and what is right. Sometimes the boundaries get blurry when
protocol gets in the way of purpose.
While I am not advocating for a disregard of authority, there have been
times in my leadership where I have made a conscious choice to bypass
protocol in the interest of getting the job done. Similarly, there have been other occasions where
an unintentional breach of protocol evoked more concern than the correctness of
the issue at hand. Right or wrong? I’ll let you be the judge. However, whenever protocol or process
inhibits an organization from fulfilling its purpose, a decision needs to be
made by leaders whether to maintain the status quo or to proactively pursue change. In making a decision between protocol and
purpose, one thing I do know, honesty and humility must lead the way.
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